1.1 This Cookie Policy explains how Moonex LLC (“Moonex”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on its website, mobile applications, and related digital platforms (collectively, the “Platform”).
1.2 This Cookie Policy forms part of and should be read together with the Moonex Privacy Policy.
1.3 By accessing or using the Platform, you acknowledge that cookies may be placed on your device in accordance with this Policy, subject to your preferences and applicable law.
2.1 Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website.
2.2 Moonex may also use similar technologies, including but not limited to:
2.2.1 Web beacons or pixels;
2.2.2 Local storage objects;
2.2.3 Mobile application identifiers and software development kits (SDKs);
2.2.4 Log files and session identifiers.
2.3 These technologies help Moonex operate the Platform, enhance security, improve functionality, and understand user interactions.
3.1 Moonex uses cookies and similar technologies for the following purposes:
3.1.1 To ensure the proper functioning and security of the Platform;
3.1.2 To enable user authentication and session management;
3.1.3 To remember user preferences and settings;
3.1.4 To analyse Platform usage and performance;
3.1.5 To detect, prevent, and investigate fraud or unauthorised activity;
3.1.6 To comply with applicable legal and regulatory obligations.
4.1 Moonex categorises cookies and similar technologies as follows:
4.2 Strictly Necessary Cookies
4.2.1 These cookies are essential for the operation of the Platform and cannot be disabled in Moonex systems.
4.2.2 They are used for:
4.2.2.1 Security and fraud prevention;
4.2.2.2 User authentication;
4.2.2.3 Load balancing and system integrity.
4.3 Functional Cookies
4.3.1 Functional cookies allow the Platform to remember choices made by users and provide enhanced functionality and personalisation.
4.3.2 These cookies may store preferences such as language, region, or display settings.
4.4 Analytics and Performance Cookies
4.4.1 Analytics cookies collect aggregated and anonymised information regarding how users interact with the Platform.
4.4.2 The information collected is used to:
4.4.2.1 Measure Platform performance;
4.4.2.2 Identify technical issues;
4.4.2.3 Improve user experience.
4.4.3 Where required by applicable law, analytics cookies are deployed only after obtaining user consent.
4.5 Advertising and Marketing Cookies
4.5.1 Advertising cookies may be used, where permitted by law, to measure the effectiveness of marketing campaigns.
4.5.2 Moonex does not enable targeted advertising cookies without user consent where such consent is required by applicable law.
5.1 Moonex may allow certain trusted third-party service providers to place cookies or similar technologies on the Platform for analytics, security, or operational purposes.
5.2 Such third parties are contractually required to:
5.2.1 Use data only for specified purposes;
5.2.2 Maintain confidentiality and security of information;
5.2.3 Comply with applicable data protection laws.
6.1 Users may manage cookie preferences through:
6.1.1 Browser settings that allow cookies to be blocked or deleted;
6.1.2 Device or operating system controls, particularly for mobile applications;
6.1.3 Any cookie consent or preference management tools available on the Platform.
6.2 Disabling certain cookies may affect the functionality or performance of the Platform.
7.1 Information collected through cookies is processed in accordance with the Moonex Privacy Policy.
7.2 Moonex implements reasonable technical and organisational measures to protect cookie-related data against unauthorised access, disclosure, or misuse.
8.1 Cookies are retained for periods proportionate to their purpose.
8.2 Session cookies are deleted when the browser session ends.
8.3 Persistent cookies are retained for a limited duration or until deleted by the user, subject to applicable legal requirements.
9.1 Moonex may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or business practices.
9.2 Material changes will be communicated through the Platform or other appropriate means.
11.1 This Cookie Policy is effective from the date of publication on the Platform.